SHIPPING POLICY

All orders in Singapore will be delivered via Qxpress or Ninja Van courier services within the next working day but please allow 2-3 working days

 

International orders will be sent via a reputable international courier service.  We are advised that shipping to countries outside Singapore should take no more than 7 working days, but our experience is that it can sometimes take a bit longer.

DAMAGED & RETURN POLICY

All goods sold are non-exchangeable and non-refundable.

We pack your pottery in a professional manner for shipping process.  However, if the item arrives broken, please take a picture of the box your item was delivered in with delivery details, the broken item and inform us within 72 hours of receiving your item. You will receive a full refund excluding the shipping fee.